Korea customs code (PCCC) changes 2026–2028 for stores shipping to Korea

Korean buyers need a Personal Customs Clearance Code that matches their name and phone. Here's what's changing, what to collect at checkout, and a free checker that finds bad orders before they ship — without uploading your customer data.

By Fizz Labs · Information as of 2026-11-12. Rules change; check the linked sources.

What is changing, and when

Dates marked Reported come from press or logistics-provider documents, not from a Korea Customs Service notice we could verify. Check with your carrier before relying on them. Status labels: KCS primary = a Korea Customs Service briefing, press release or document; press = news or policy-reporter articles; logistics doc = a logistics provider's help page.

What to collect at checkout today

These are the fields carriers commonly ask for on parcels to Korean consumers:

1. PCCC (Personal Customs Clearance Code). The letter P followed by 12 digits. Do not ask for a Korean resident registration number or a business customs code instead.
2. Recipient name exactly as registered for that PCCC. Korean (Hangul) names are usually registered in Hangul; if the buyer registered an English name, the spelling and order should match the registration.
3. Korean mobile number registered with that PCCC. Starts with 01X (for example 010). In international format, drop the leading 0: +82 10-….
4. 5-digit Korean postal code. Korea has used 5-digit postal codes since 2015; old 6-digit codes (xxx-xxx) are out of date.

Shopify and WooCommerce notes

• Shopify: for orders shipping to South Korea, customers enter the PCCC under Additional information at checkout; it appears on the order details page (Shopify Help Center). Shopify's standard order export may not include it; third-party guides extract it with an order-export app (example).
• WooCommerce: WooCommerce has no built-in PCCC field; stores typically add a checkout field for it.

Common failure cases

• Missing code: the customer skipped an optional field.
• Wrong format: too few digits, hyphens, or a different ID number pasted in.
• Name mismatch: an English name on the order while the code is registered in Hangul, or the same code used for two different people.
• Phone mismatch: a non-mobile number, a missing digit, or a number other than the one registered.

Check your orders

Export your orders as CSV and drop the file into the checker. It runs in your browser and flags Korea-bound orders with missing or malformed codes, name conflicts, and phone or postcode errors.

Check your Korea orders free →

Customer email template (English / 한국어)

Replace {order}, {name} and {store}. Ask only for the code, name, phone and postcode — never for a resident registration number, an ID scan or a one-time code.

Subject: Action needed: your Korean customs code for order {order}

Hi {name},

We're getting order {order} ready to ship to Korea. Korean customs clearance checks that the Personal Customs Clearance Code (PCCC) on a parcel matches the recipient's registered name, mobile number and postal code. The details on your order look incomplete or don't match, so we've paused shipping to avoid a customs hold.

Please reply with:
1. Your PCCC (it starts with P followed by 12 digits)
2. Your name exactly as registered for that code
3. The Korean mobile number registered with that code
4. Your 5-digit postal code

You can look up or reissue your code on Korea Customs' UNI-PASS site: https://unipass.customs.go.kr/csp/persIndex.do

We'll ship as soon as we hear back.
{store}

제목: [{store}] 주문 {order} 개인통관고유부호 확인 요청

{name}님, 안녕하세요.

주문 {order}을(를) 한국으로 보내기 위해 준비하고 있습니다. 한국 통관 시 개인통관고유부호가 필요하며(외국인은 여권번호 등으로 대체 가능), 통관 과정에서 부호에 등록된 성명·휴대폰 번호·우편번호가 수취인 정보와 맞는지 확인합니다. 주문에 입력된 정보가 비어 있거나 일치하지 않아 보여, 통관 보류를 막기 위해 발송을 잠시 멈췄습니다.

아래 정보를 회신해 주세요.
1. 개인통관고유부호 (P로 시작하는 13자리)
2. 부호에 등록된 성명 (등록된 그대로)
3. 부호에 등록된 휴대폰 번호
4. 우편번호 (5자리)

부호 조회·재발급은 관세청 UNI-PASS(https://unipass.customs.go.kr/csp/persIndex.do)에서 할 수 있습니다.

회신을 받는 대로 바로 발송하겠습니다.
{store} 드림

FAQ

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